Run, view, send, or delete a diagnostic
To help your wireless service provider or administrator troubleshoot a network connection issue or messaging service issue,
you can run and send a diagnostic report.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
Click Networks and Connections > Mobile Network.
key > Diagnostics Test.
• To run a report, press the
key > Run.
• To view a diagnostic report, highlight a report. Press the
key > View Report.
• To send a diagnostic report, highlight a report. Press the
key > Email Report or PIN Report.
• To delete a diagnostic report or all diagnostic reports, highlight a report. Press the
key > Delete or Delete
I can't run or submit a diagnostic report,